FAQ

No terminal or special equipment is required to process payments with CPACharge. Our technology is designed to let you accept payments online, through our secure payment portal.

For in-office payments, you can key in your client’s card information to your secure payment page.

Yes! Process both credit and debit cards in person or online with your secure CPACharge account.

Yes! Simply add a CPACharge payment link to invoices you generate in QuickBooks, and let your clients pay their bill quickly and easily through your CPACharge payment page.

We can typically beat our competitors’ rates. We’d love the opportunity to perform a detailed cost comparison for you. Contact us to request a comparison today.

Yes! Our Scheduled Payments feature lets you schedule recurring charges in advance. Collect client card information once, then set payments to repeat indefinitely or until a certain amount has been paid. Unlike other processors who charge extra for this feature, with CPACharge, it’s included at no extra charge to you. Learn more about Scheduled Payments.

One of the best ways to avoid chargebacks or payment disputes is to collect client signatures and keep payment authorization on file. Learn more in our support center.

PCI compliance refers to a set of standards implemented by the card brands that govern how businesses handle, store, and transmit credit card information. When you work with CPACharge, we help you ensure your firm becomes and stays PCI compliant at no extra cost, and have experts available to answer all your compliance questions. Learn more in our support center.

Security is our top priority, and our technology exceeds standards for internet security and PCI Level 1 compliance. Learn more about our advanced security measures.

New payments show as pending on your CPACharge account within minutes. Credit and debit cards deposit in 2 business days and eCheck transactions deposit in 5 business days. Contact one of our Certified Payment Professionals for more information.

Yes! We’re happy to serve CPA firms throughout the U.S. and Canada.

Yes, CPACharge is available to professionals throughout the U.S. and Canada, including CPAs, enrolled agents, accountants, bookkeepers, and tax professionals.